GLOSSARC / PRIVACY

Your inquiry.
Your information.

Last updated: 14 September 2026

What we collect

When you submit an inquiry, we collect the contact and business details you provide, your product interests and your message. Please do not include payment details, identification documents or other sensitive personal information.

Why we use it

We use this information to review your requirements, respond to you and continue a business discussion you request. Submitting an inquiry does not subscribe you to a marketing mailing list.

Where it is stored

Inquiries are stored on our website infrastructure in Hong Kong, with access restricted to authorized website administrators. Our hosting provider processes data as part of providing the website. Depending on your location, this may involve storage outside your country.

Essential technical data

The form uses a temporary session cookie to protect submissions and prevent duplicates. We use a short-lived, hashed network address for abuse prevention. The web server may also keep access and error logs. This website does not use advertising cookies or third-party analytics.

Retention and requests

We keep inquiry information while it is needed to handle your request and related business communications, or to meet applicable recordkeeping requirements. To request access, correction or deletion, use the inquiry form and describe your request. We may need to verify your identity before responding.

Your choice

You can browse this website without submitting an inquiry. Contact and business details are required only when you ask us to respond.